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Operations

From ad-hoc tasks to repeatable GTM systems

Documenting run templates and column contracts gives every operator the same dependable process from import to export.

Ad-hoc operations feel fast in the moment but accumulate hidden cost. Every undocumented decision becomes a future bottleneck for onboarding and quality.

A repeatable GTM system starts with contracts: what each column means, who owns it, and which process can update it.

Template runs make this operational knowledge executable. Instead of rewriting logic each week, teams launch known-good flows with consistent output shape.

Repeatability is what turns one expert operator into a durable team capability.